SRD SASSA Status Check
Doing a SASSA status check is quick and easy, and the process takes only a few minutes. Use the link below to go straight to the official SASSA website. Please note, this service is only accessible within South Africa.
If you need to file a SASSA appeal, use the direct link below to submit your appeal through the official SASSA platform.
A Quick Background on the SRD Grant
The Social Relief of Distress (SRD) grant launched in May 2020 as South Africa’s direct response to COVID-19 job losses. The government designed it to support vulnerable and unemployed individuals with a monthly R350 payment. That amount increased to R370 in April 2024.
Today, millions of South Africans rely on the online status check to track their grant applications. Once approved, you receive an SMS with your payment date. That SMS is your ticket to collecting your R370 at the nearest SASSA office or through your preferred payment method.
Your status will show one of these outcomes:
- Status Pending — Your application is under review
- Status Declined — Your application was rejected (but you can appeal)
- Status Failed — Something went wrong during processing
We break down each status type in detail below, along with exactly what to do next based on your result.
SRD R350 Payment Dates (December 2025)
Your payment date SMS is non-negotiable. Without it, SASSA officials will not release the grant money you should be receiving. The South African Social Security Agency requires every beneficiary to present this SMS, sent to your registered phone number, before collecting payment. No SMS, no payment, it’s that simple.
Here are the latest SASSA payment dates for December 2025:
| Payday | Payment Date | Payment Time |
|---|---|---|
| Wednesday | 24 December 2025 | 09:00 AM to 05:00 PM |
| Thursday | 25 December 2025 | 09:00 AM to 05:00 PM |
| Friday | 26 December 2025 | 09:00 AM to 05:00 PM |
| Saturday | 27 December 2025 | 09:00 AM to 05:00 PM |
| Sunday | 28 December 2025 | 09:00 AM to 05:00 PM |
| Monday | 29 December 2025 | 09:00 AM to 05:00 PM |
| Tuesday | 30 December 2025 | 09:00 AM to 05:00 PM |
SASSA Social Grant Payment Dates 2025
Below is the complete payment schedule for all SASSA social grants from January to December 2025. These dates cover the Older Person’s Grant, Disability Grant, and Children’s Grant (including Child Support). All other SASSA social grants follow the same dates as the Children’s Grant.
| Month | Older Person’s Grant | Disability Grant | Children’s Grant |
|---|---|---|---|
| January 2025 | 03 January | 06 January | 07 January |
| February 2025 | 04 February | 05 February | 06 February |
| March 2025 | 04 March | 05 March | 06 March |
| April 2025 | 02 April | 03 April | 04 April |
| May 2025 | 06 May | 07 May | 08 May |
| June 2025 | 03 June | 04 June | 05 June |
| July 2025 | 02 July | 03 July | 04 July |
| August 2025 | 05 August | 06 August | 07 August |
| September 2025 | 02 September | 03 September | 04 September |
| October 2025 | 02 October | 03 October | 06 October |
| November 2025 | 04 November | 05 November | 06 November |
| December 2025 | 02 December | 03 December | 04 December |
Pro tip: Save these dates to your phone calendar. SASSA does not send reminders for social grants other than SRD, you’re responsible for tracking your own payment dates.
How to Check Your SASSA Status
You can check your SRD SASSA status through multiple platforms. Choose the method that works best for your situation. Each one is explained step-by-step below.
1) Official SASSA Website
The official SASSA portal at https://srd.sassa.gov.za/sc19/status is the most direct way to check your R370 grant status.
Steps:
- Visit https://srd.sassa.gov.za/sc19/status
- Enter your South African ID number
- Enter your registered phone number
- View your grant status in real time
2) Moya App (Data-Free Option)
No data? No problem. The Moya App lets you check your SRD status without using any mobile data. Developed by Moya App (Pty) Ltd, this app is designed specifically for South Africans who need data-free access to services.
Steps:
- Download the Moya App from the Google Play Store or the Apple App Store
- Open the app and tap the “Discovery” icon
- Select “SASSA” from the available options
- Enter your details: South African ID Number, Mobile Number
- Tap “Check SRD Status” to view your application status
3) WhatsApp (082 046 8553)
With over 28.8 million South Africans using WhatsApp in 2024, SASSA has made status checks available through the platform.
Steps:
- Open WhatsApp on your phone
- Start a new chat with 082 046 8553
- Type “SASSA” to start the conversation
- Reply with “Status” and follow the prompts
- Provide your ID number when requested to receive your grant status
4) USSD Code (No Data Required)
USSD codes let your phone communicate directly with SASSA servers. This method is completely free and does not use any data or airtime.
Dial one of these codes:
- *120*69277#
- *134*7737#
- *120*3210#
Steps:
- Dial any of the codes above from your phone
- A pop-up menu will appear on your screen
- Enter your SASSA Application ID and phone number
- Press “Check” to receive an SMS with your status
5) Bank Account Balance Inquiry
This method applies only to beneficiaries receiving grants via bank transfer.
Steps:
- Wait for your payment date SMS from SASSA
- Visit your bank one day after your payment date
- Bring your SASSA debit card
- Insert your card into the ATM and enter your PIN
- Select the balance inquiry option
- If your balance shows R370, your grant has been deposited
6) eWallet Balance Check
If you receive your grant through eWallet, simply open the app and check your balance. A deposit of R370 from SASSA confirms your application was approved. No deposit? Your status may be declined or still pending.
7) SASSA Call Center (0800 60 10 11)
Prefer speaking to someone directly? Call the SASSA helpline.
Steps:
- Dial 0800 60 10 11
- Request your SRD grant application status
- Provide your Application ID and South African ID number when asked
- The agent will confirm your status over the phone
What to Do When Your Application is Approved
Once your SASSA SRD grant status shows as approved, you need to prepare for payment collection.
There are two methods to receive your R370:
Option 1: Bank Transfer
Provide your banking details through the official SASSA SRD portal. Your grant will be deposited directly into your account on your assigned payment date.
Option 2: CashSend Services
No bank account? You can collect your cash at Pick n Pay or Boxer Stores using CashSend. Simply wait for your payment date SMS, then visit the assigned payment center with your ID to collect your distress grant income.
Pro tip: Since April 2024, SASSA conducts automatic monthly eligibility reviews using your existing information. You no longer need to reapply every few months — just ensure your personal and banking details remain up to date.
What to Do When Your Application is Rejected
A rejected SRD application status is not the end. You have the right to appeal. Follow these steps immediately after rejection.
1) Visit the SRD Appeal Platform
Open the SASSA DSD appeal electronic platform at https://srd.sassa.gov.za/appeals/ to begin your appeal process. The eligibility criteria for the COVID-19 SRD distress grant is set at R350 per month per person.
2) Lodge Your Appeal
- Click the “Lodge appeal” button
- Enter your ID number and phone number
- Verify your credentials using the PIN sent to your phone
- You will be redirected to the appeal application form
3) Complete the Reconsideration Form
Fill out the appeal form with the following details:
- Reason for your declined application
- First name and surname
- Date of birth
- Email address
- Application ID
Accept the terms and conditions, then submit your SASSA appeal online.
4) Track Your SASSA Appeal Status
After submission, check your SASSA appeal status regularly. Use the SASSA appeal status check tool on the official SASSA SRD website to monitor your reconsideration request.
SRD Status Check Outcomes Explained
Your SASSA grant application status will display one of several outcomes. Each result has a specific meaning and tells you what action to take next.
Pending Status
The most common outcome. Your SRD grant status is under verification. This is a standard procedure and can take up to 90 days to complete. No action is needed from your side during this phase.
Approved Status
Your SASSA SRD grant status is confirmed. You will receive an SMS with your SASSA payment dates and collection point. SASSA now conducts automatic monthly eligibility reviews, so you do not need to reapply — just keep your details updated.
Status Declined: Identity Verification Failed
This means your SASSA Status Check failed during the identity verification process. Your documents did not pass DHA (Department of Home Affairs) verification. Common causes include:
- Incorrect ID number entered
- Mismatched personal details
- Outdated identity documents
You can appeal this decision through the reconsideration platform.
Alternative Income Source Identified
SASSA detected that you are earning income from other sources. To qualify as a SASSA grant beneficiary, you must be unemployed or classified as vulnerable. If this information is incorrect, lodge an appeal with proof of your employment status.
Means Income Source Identified Undefined
This outcome is less serious. You forgot to include income source details during your SASSA grant application. Resubmit your application with complete information about any income sources.
Self-Exclusion Response Found
You marked yourself as a “Voluntary Opt-out” during the application. This means you chose to remove yourself as a SASSA grant beneficiary. If this was done in error, contact SASSA to reverse the decision.
Payday Null
Your SRD Status Check shows approved, but no payment date has been assigned. This is a system issue. Your payment status will update once SASSA assigns a collection date. Keep checking your SASSA SRD status until a date appears.
SASSA Grant and Bank Details
Your bank account details play a critical role in receiving your SASSA SRD R370 grant. If you choose bank transfer as your payment method, there are a few processes and potential issues you should understand.
Banking Details Verification
When you submit bank account details through the SASSA system, a verification process begins. SASSA confirms that the account belongs to you and is active. This step prevents fraud and protects approved applicants from payment issues.
How to Update or Change Bank Details
Need to add a new bank account? You can update your banking information online.
Steps:
- Visit the official SASSA SRD website
- Enter your ID number to access your profile
- Navigate to the bank details section
- Submit your new account information
- Wait for verification confirmation
If your status shows bank details pending, it means you applied for the SASSA grant online but have not added your bank account number. Log in to your SASSA portal and add your banking information to receive payment.
SASSA Compatible Banks
SASSA beneficiaries can receive their grants through any registered South African bank of their choice. This includes major banks such as ABSA, Capitec, FNB, Nedbank, Standard Bank, TymeBank, African Bank, and others. The bank account must be registered in your own name — SASSA will not pay into third-party accounts.
How to Update Your Phone Number
Lost access to your registered phone number? You can change it online through the official SASSA SRD portal.
Steps:
- Visit https://srd.sassa.gov.za/sc19/contact
- Enter your ID number and Application ID
- Complete the application form to update your phone number
- Add your new number
- Verify with the OTP sent to your new phone
Your phone number is tied to your SRD Status Check service. Without access to it, you cannot receive payment date SMSes or check status updates.
How to Apply for a New SRD Grant
If you have not yet applied for the Social Relief of Distress grant, the South African government has made the process simple and accessible online.
Steps:
- Visit https://srd.sassa.gov.za/sc19/application
- Enter your phone number and verify with OTP
- Complete the application form with: ID number, Full name, Email address, Bank account details (if you want direct deposit), Residential address, Phone number
- Submit your application
Note: You cannot receive both the SRD grant and Unemployment Insurance Fund (UIF) benefits at the same time. SASSA cross-checks all applications against UIF records.
SASSA Payment Status Check for SRD Balance
Want to confirm your grant has been deposited? The simplest method is to check your bank balance.
Steps:
- Visit any ATM
- Insert your debit or credit card
- Enter your PIN
- Select “Balance Inquiry”
If R370 appears from SASSA, your payment status is confirmed. If your SASSA Status Check failed or shows no deposit, contact SASSA directly to resolve the issue.
SASSA Postbank Black Card
SASSA and Postbank have transitioned from the old SASSA Gold Card to the new Postbank Black Card for grant beneficiaries. This updated card includes enhanced security features and is compliant with modern banking standards.
What you can do with the card:
- Withdraw cash at ATMs nationwide
- Shop online
- Pay for groceries in-store
- Purchase fuel at petrol stations
The card is compact, easy to carry, and accepted wherever Mastercard or Visa is supported. If you still have a Gold Card, visit your nearest Postbank site at Shoprite, Checkers, Pick n Pay, Usave, or Boxer to get your new Black Card.
SASSA Loans for Pensioners in 2025
SASSA does not offer direct loans to pensioners. Beneficiaries receiving the Older Persons Grant or Child Support Grant are not eligible for SASSA-issued credit.
Pensioners aged 60 and above can apply for loans through registered financial institutions. Be cautious of loan sharks and informal lenders who target grant recipients. Always confirm the lender is registered with the National Credit Regulator before signing any agreement.
SASSA Status Check Regions
The SASSA Status Check service is used across South Africa. These regions report the highest usage:
- Pretoria
- Pietermaritzburg
- Mbombela
- Bela-Bela
- Durban
- Cape Town
- KwaZulu-Natal
- Soweto
- Tembisa
- Gqeberha
- Katlehong
- Soshanguve
- Gauteng
You can check SASSA status or check SRD status online regardless of your location. The official portal works nationwide.
How to Cancel Your SRD Application
If you no longer need the Social Relief of Distress grant, you can cancel your application online.
Steps:
- Visit the official SASSA SRD portal
- Click “Cancel Application”
- Enter your ID number and phone number for identity verification
- Follow the on-screen instructions
- Save your confirmation notice or reference number for your records
How to Reinstate a Cancelled Grant
Changed your mind after cancellation? You can reinstate your SRD grant.
What you need:
- South African ID
- Proof of address
- Any supporting documents
Complete the reinstatement form on the SASSA website and submit it with your documents online. Processing time varies, so check your SRD status online regularly.
SASSA Contact Details
Need to contact SASSA directly? Here is the official contact information:
| Contact Method | Details |
|---|---|
| [email protected] | |
| Toll-Free Helpline | 0800 60 10 11 |
| Switchboard | 012 400 2000 |
| Fax | 012 400 2257 |
| Address | SASSA House, 501 Prodinsa Building, Cnr Steve Biko and Pretorius Street, Pretoria |
Use these SASSA contact details to resolve issues with your SRD payment dates, bank details pending status, or any other grant-related queries.
Frequently Asked Questions
Contact Details for SRD Grant
Have questions or need assistance with your grant? You can contact SASSA directly through any of the channels below.
| Contact Method | Details |
|---|---|
| [email protected] | |
| SASSA Toll-Free Helpline | 0800 60 10 11 |
| Switchboard | 012 400 2000 |
| Fax | 012 400 2257 |
| Address | SASSA House, 501 Prodinsa Building, Cnr Steve Biko and Pretorius Street, Pretoria |
Final Thoughts
If your SASSA grant application has been approved, mark your SASSA payment dates now. Missing your collection window means waiting until the next cycle.
Application still pending? The verification process can take up to 3 months. Keep checking your SRD status regularly and wait for your payment SMS.
For any issues with your SRD grant status, reach out to the SASSA helpline or send an email to the address above. Keep your Application ID and South African ID number ready when you make contact.